Legal Notice and Terms of Use - Bookapetland.com

Identification of the Parties

On the one hand, Bookapetland.com (hereinafter, 'Bookapetland'), owner and operator of this website. On the other hand, the User, who accesses the website to obtain information or to book the services offered through the platform, and who declares that they are of legal age (at least 18 years old) and have the legal capacity to be bound by this agreement and to use this website in accordance with this Legal Notice and the General Conditions of each type of service offered on the website, all of which they declare to fully understand and accept.

Use of the Website

Bookapetland provides access to and use of this website subject to the acceptance, without modification, of this Legal Notice. By using the Bookapetland website, the User agrees to all terms and conditions contained herein. If the User does not agree, they are not authorised to use the website. Bookapetland, as the legal owner of this website, provides various content, services, and products to the User, acting as an intermediary between Users and pet hotels or boarding facilities. The operation of this website shall in no case be understood as Bookapetland directly providing the boarding services itself. The User is responsible for maintaining the confidentiality of the passwords provided by Bookapetland to access the website, and for preventing unauthorised third-party access. The User accepts responsibility for any economic consequences resulting from use of the website through their credentials, as well as for any fraudulent use of those credentials by third parties. The User also declares that all information they provide to access this website and during its use is true, complete, and accurate, and undertakes to keep it up to date.

Payments

On Bookapetland, payments can be made using debit or credit card (VISA, Mastercard, American Express) or via PayPal. All payments are processed exclusively in Euros (€).

Personal Data

The User accepts that the personal data provided or to be provided in the future to Bookapetland will be subject to processing in accordance with our Privacy and Cookies Statement. Such data may be used for statistical purposes, the sending of promotional information, the management of services, or the handling of incidents related to bookings. Bookapetland informs the User that the data supplied and stored in our databases are protected by security systems to prevent unauthorised access by third parties. For more details on how we process personal data, please refer to our Privacy and Cookies Statement.

Disclaimer of Liability

Bookapetland acts solely as an intermediary between Users and Service Providers (pet hotels and boarding facilities). Bookapetland is not responsible for the provision of the services themselves, which are the exclusive responsibility of the Service Providers. Bookapetland undertakes to act with the utmost diligence to ensure that the data on the website are accurate and up to date. The information shown on the website is provided by the Service Providers, and Bookapetland does not accept responsibility for any inaccuracies that may occur. Bookapetland shall not be liable for damages arising from breaches by any User that affect the rights of another User or third parties, including intellectual and industrial property rights. Nor shall it be liable for misuse of the service resulting from incorrect system configuration by the User or insufficient technical capacity to support the systems required for use of the services offered.

Intellectual and Industrial Property Rights

The User acknowledges and accepts that all content, designs, logos, software, and any other elements subject to industrial and/or intellectual property rights contained on this website are the property of Bookapetland or of those who appear as their authors or rights holders. They have the exclusive right to use, modify, copy, or distribute them, and may take legal action against anyone who infringes these rights.

Cookies and Privacy

This website uses cookies in order to provide and improve services, analyse browsing, and offer personalised content. For more information on how we manage and safeguard your privacy, please refer to our Privacy and Cookies Statement.

Governing Law and Jurisdiction

This Legal Notice has been drafted in accordance with Portuguese law. In the event of disputes, the parties submit to the competent courts of the User’s place of residence, without prejudice to mandatory consumer protection rules.

Validity, Modification, and Interpretation

If any clause of this Legal Notice is declared null, void, or unenforceable by a competent court or authority, the validity and applicability of the remaining clauses shall remain in force, provided the Legal Notice can survive without the affected clause. This Legal Notice may only be modified in writing. Bookapetland reserves the right to make changes or modifications to both the website and this Legal Notice at any time, provided such changes do not affect contracts already formalised.